Need Help? support@redcili.com

FAQ1


Frequently Asked Questions

Our server could be having a temporary error or network disruption. Try again in 5-10 minutes. If the problem still exist, please contact our Support Team at Support System.
Yes, you will! An order confirmation with order summary will be sent to you via Email right after you have placed your order with a successful transaction.
If for any reason you are not satisfied with your purchase, please contact us through our Support System and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded. Refund amounts for returned items will be credited to you by our partner Printful in the same currency and using the same exchange rate as your original order.
Our Support Team will gladly assist you with any questions relating to your international order. Please use our Support System if you have any question, dispute or queries.
Your credit card will be billed by CreatIdea and your credit card statement will read "creatidea" where it denotes our CreatIdea company.
Any complaints on product quality issue shall be submitted to our customer support only within 14 days from date of purchase. Thereafter, our customer support will assist to notify or forward the complaint to Merchant and/or Manufacturer. Complaints that are submitted later than 14 days from date of purchase will not be entertained.
Yes. Through our partnership with Printful.com, they are pleased to provide a dependable international shopping experience for customers in over 200 countries and territories.
RedCili.com is an e-commerce platform which offers secure and convenient online shopping experience with a broad product offering in categories ranging from quality branded apparels, stylish dresses, hats, mugs, totes, phone cases, wall arts and pillows. Please get more info in About Us page.
Just add items to your cart and click check out to finish shopping. SekkeiHub will calculates and displays the order total in USD currency. Use your coupon code (if any) to deduct the cost price., After that all shipping costs from our partner in California, United States to your selected international destination, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country will be calculates automatically.
Currently, SekkeiHub supports a credit/debit card Visa, MasterCard through our secure PayPal platform. You can also use PayPal account for the same reason with additional payment options coming soon.