Need Help? support@redcili.com

Please browse our Frequently Asked Questions and you might found your answer here. If it does not cover your topic, please direct your question, dispute or doubt using Q&A Form on the right sidebar or send us a support ticket through our Support System.

General

RedCili.com is an e-commerce platform which offers secure and convenient online shopping experience with a broad product offering in categories ranging from quality branded apparels, stylish dresses, hats, mugs, totes, phone cases, wall arts and pillows. Please get more info in About Us page.

Accessing & Apps

Our server could be having a temporary error or network disruption. Try again in 5-10 minutes. If the problem still exist, please contact our Support Team at Support System.

How To

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Policies

Any complaints on product quality issue shall be submitted to our customer support only within 14 days from date of purchase. Thereafter, our customer support will assist to notify or forward the complaint to Merchant and/or Manufacturer. Complaints that are submitted later than 14 days from date of purchase will not be entertained.

Shipping & Returns

Yes. Through our partnership with Printful.com, they are pleased to provide a dependable international shopping experience for customers in over 200 countries and territories.
If for any reason you are not satisfied with your purchase, please contact us through our Support System and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded. Refund amounts for returned items will be credited to you by our partner Printful in the same currency and using the same exchange rate as your original order.

Vouchers & Promotions

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Others

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