Affiliate Program Terms and Condition

Last updated: March 09, 2022

This RedCili Media Affiliate Agreement (“Agreement”) contains the terms and conditions that govern your participation in the RedCili Media Affiliate Program (“Program”), which is operated by RedCili Media company and its affiliates (collectively, “we”, “us”, “our” or “RedCili Media”). Any person or entity that participates or attempts to participate in the Program (such person or entity, “you”, or an “Affiliate”) must accept this Agreement without change.

By registering for the Program, you have agreed to the terms and conditions of this Agreement, without change and have entered into a legal contract between you and RedCili Media; provided, however, that this Agreement shall not be effective until we determine that you are eligible to participate in the Program as further described below. The RedCili Media Terms of Service (the “Terms of Service ”) separately govern your use of the RedCili Media Service. To the extent there is any conflict between this Agreement and the Terms of Service, this Agreement will take precedence. All capitalized terms not defined in this Agreement have the respective meanings set forth in the Terms of Service.

1. Description of the Program.

The Program permits you to monetize the sales, distribution and partnership offers through the products, services or programs described herein.  The User also certifies that it is legally permitted to use the Program, and takes full responsibility for the selection and use of the Program. This Agreement is void where prohibited by law, and the right to access the Program is revoked in such jurisdictions.

2. Eligibility and Compliance.

2.1. General Eligibility. As part of the enrollment process into the Program, you must submit a complete and accurate Program application (including all forms, documents, or certifications as may be required to satisfy any tax obligations with respect to payments under this Agreement). If you are an individual, you must be at least 13 years of age. If you are between the ages of 13 and 18 (or between 13 and the age of legal majority in your country of residence), you may only participate in the Program under the supervision of a parent or legal guardian who agrees to be bound by this Agreement. If the User is a legal entity, you certify that you are an officer of the company or you are otherwise authorized to act on behalf of the company. RedCili Media at its own discretion may limit or terminate the access to or participation in the Program for certain individuals and/or entities, such as but not limited to ecommerce platforms, online marketplaces, and other partners not eligible for joining our Program according to RedCili Media’s determination.

We will evaluate your application and notify you of its acceptance or rejection. We will determine your eligibility at our sole discretion. If we (a) reject your application or (b) terminate your account in connection with any violation or abuse, including, but not limited to any violations of the Terms of Service and the Community Guidelines, you cannot attempt to re-join the Program without our advance written authorization.

2.2. Compliance Requirements. You will ensure that the information in your Program application and otherwise associated with your account, including your email address and other contact information and identification of your RedCili Media account, is at all times complete, accurate, and up-to-date. You must comply with this Agreement, the Terms of Service , including its restrictions on solicitation each as updated from time to time, in order to participate in the Program and to receive Program profit (as defined below). Please read them carefully. You must promptly provide us with information that we request to verify your compliance with this Agreement.

2.3. Violations. If you violate this Agreement, the Terms of Service or the Bits Acceptable Use Policy, in addition to any other rights or remedies available to us, we reserve the right to withhold (and you agree you will not be eligible to receive) Program Fees otherwise payable to you under this Agreement, whether or not directly related to such violation.

3. Registration & Account

In order to enjoy all the benefits of the Program, the User must register with RedCili Media and become a general member. This membership requires that the User registers on the Site (including by filling out all required personal information). The User may opt out of marketing and promotional emails. The User may cancel participation in the affiliate program by deleting RedCili Media account. To complete registration, the User shall provide an email address and a password. The User may never use another’s RedCili Media account without permission from that user. The User is solely responsible for the activity that occurs on the User’s account, and the User must keep its account password secure. The User must notify RedCili Media immediately of any breach of security or unauthorized use of its account. Although RedCili Media will not be liable for the User’s losses caused by any unauthorized use of its account, the User may be liable for the losses of RedCili Media or others due to such unauthorized use.

4. Modifications

RedCili Media reserves the right, at its discretion, to change, modify, suspend or discontinue this Agreement, Program, fees, charges, and terms at any time, including the availability of any feature, or content. RedCili Media may also impose limits on certain features or restrict the User’s access to parts or all of the Program without notice or liability. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Program by the User following such notification constitutes the User’s acceptance of the terms and conditions of changes as modified.

5. Affiliate URL

You will be issued a unique URL once you become an approved User of the Program which will be unique to you only, and will allow you to be paid for affiliate referrals. You can place that URL on your website, emails, blogs, social network advertising, or similar campaigns from an account or platform that is registered in your name or which you are authorized to use. You expressly agree that RedCili Media’s name, trademark, logo or any other identifying material placed by you will appear only in the form and according to technical specification supplied by RedCili Media. RedCili Media, at its sole discretion, may change your URL.

When an affiliate URL is opened, the cookie file is saved in the browser’s cache for 30 days. Customers need to sign up or place an order during this time to be linked with your affiliate account.

6. Commissions

For each referred customer who visits the Site through your unique URL and signs up as a customer, you will only receive commission if RedCili Media products are sold through RedCili Media-approved ecommerce platforms and integrations. You will not receive commission for sample orders. Additionally, taxes and shipping are excluded from the calculations, but discounts are included.

The affiliate period of each customer lasts 9 months after your referred customer’s first order. Referring a prospective customer who previously was or currently is a RedCili Media customer does not qualify for commission. You can track affiliate commissions by logging into your Affiliate Dashboard on the Site. Affiliate commission is credited once the customer’s order is fully shipped, meaning that if part of the order has been shipped, commission will not be credited until the final part of the order gets shipped.

To avoid confusion, all tax-related reporting to relevant tax authorities is entirely your responsibility. We will withhold taxes from payments that are due (including international payments) if you do not provide RedCili Media with relevant documentation if required.

7. Payment

You will receive commission after the order has been fully shipped, meaning that if part of the order has been shipped, commission will not be credited until the final part of the order gets shipped. Commission is calculated after any refunds if any refund is given to orders. In the event that the customer’s order is cancelled, returned or refunded for any reason, we will deduct the relevant amount from your accrued earnings. If a refund is made after we have paid commission to you, we will deduct the respective amount from your account (any future payments).

The minimum withdrawal amount is RM50.00. If for any reason this Agreement is terminated prior to your first commission being due and the account balance does not exceed RM50.00, then no referral commission will be due. If commission is not withdrawn from the balance within 1 (one) year, then this past due commission is voided and removed from the commission balance. All payments will be made via PayPal, Stripe or selected bank account. You must have a PayPal or Stripe account for this purpose. Payments are made via the payment providers in Ringgit Malaysia within 1-3 business days after your request is received.

8. Restrictions

The User may use the affiliate URL for the sole purpose of promoting RedCili Media and referring prospective customers to the Site. Except to the extent permitted by applicable law, the User shall not (i) send unauthorized (unsolicited commercial) emails or use any illegal method of advertising to promote the RedCili Media products that include the URL, and the User shall be solely liable for any such unauthorized communications (all marketing practices must comply with all applicable laws and regulations); (ii) display the URL in any way that in RedCili Media’s discretion disparages or creates a derogatory or negative image of RedCili Media; (iii) make any false or misleading representations relating to RedCili Media, or engage in any other practices that could harm the reputation of RedCili Media; or (iv) display the URL or any content in a manner that contains or promotes (a) illegal activities or (b) content that is misleading, deceptive, or violates any third-party intellectual property, privacy or other rights of any kind.

9. Advertising

You must not use any misleading or deceptive claims in advertising copy. You are solely responsible for following all federal, state and local laws, regulations and rules regarding advertising claims, including but not limited to the Federal Trade Commission’s Disclosure Guidelines. You must adhere to all the editorial guidelines and search advertising terms and conditions set forth by each search engine (Google, Yahoo, Bing and other), including any updates to those terms in the future. Where search engine guidelines and this Agreement conflict, you must follow this Agreement.

When creating ads, videos, or other online content that publishes your affiliate URL on websites, RedCili Media’s brand image needs to be kept in mind. Sites where you advertise cannot be associated with content that’s vulgar, racist, sexual, or otherwise deemed offensive by RedCili Media. You must remove all ads and videos from websites deemed offensive within 24 hours of being notified by RedCili Media. The RedCili Media logo cannot be altered or changed. You are prohibited from creating groups or specific web pages in social communities to publicize RedCili Media offers.

Users can engage in search engine optimization and pay per click activities. If you are sending paid traffic (PPC, PPV, Media Buys) to RedCili Media, it is required that you send the traffic through a landing page or web property first. We do not allow direct linking. We restrict Users from using keywords that include our brand name: RedCili Media, The RedCili Media, RedCili Media.com, or any variation or combination therein. You must also not knowingly serve ads that appear in a higher position than RedCili Media managed ads. You shall not promote RedCili Media on coupon sites.

You must not purchase or use domain names containing any RedCili Media trademark, including domain names that combine a RedCili Media trademark with one or more additional words, letters, numbers, or other characters, or domain names containing any misspelling or other confusingly similar variation of any RedCili Media trademark.

We don’t approve self-referrals – you cannot refer yourself, and you will not receive commission on your own accounts.

Clickjacking, linkjacking, typosquatting or any sort of domain spoofing methods are prohibited.

Pixel, cookie stuffing or any other type of cookie stuffing without source website visitor’s knowledge is prohibited.

Using traffic generated by pay to read, PPC (pay to click), banner exchanges, click exchanges, PPV advertising, pop-up/under, or similar methods is prohibited.

10. Customer information

Each customer who visits the Site through your URL must fill out their customer information. All customer information is the sole and exclusive property of RedCili Media and the respective customer. You do not have any right to either (i) participate in any aspect of the information process, or (ii) receive any of the customer’s personal information. This policy prohibits you from receiving customer information directly from customers and subsequently forwarding the customer information to RedCili Media. You may request personal information from customers directly related to your own activities, registrations, promotions, etc., but RedCili Media will never reveal any personally identifying information about customers or a customer applicant.

11. Term & Termination

This Agreement is effective at the time your application is, at the sole discretion of RedCili Media, accepted by RedCili Media and you are notified of such acceptance either in writing or electronically. Either party may terminate this Agreement at any time with or without cause. Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove all links to the Site, and all RedCili Media trademarks and logos, other marks and all other materials provided in connection with the Program.

RedCili Media reserves the right to delete unconfirmed accounts or accounts that have been inactive for extended periods of time. By violating any applicable law or this Agreement, the Agreement will be terminated immediately and the User understands and agrees that any and all accrued commissions will be immediately forfeit and that the User’s account will be immediately terminated.

12. Release

You release RedCili Media (and its officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You agree that RedCili Media shall be released from any and all damages resulting from the failure to receive any benefits of an anticipated collaboration.

13. Trademarks

If you use any of our trademarks in reference to our services and/or products, you must include a statement attributing that trademark to us. You must not use any of our trademarks (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, products or services that are not ours; (iii) in a manner that may be confusing, misleading or deceptive; (iv) or in a manner that disparages RedCili Media or its information, products or services (including the Site).

14. Indemnity

You will indemnify and hold RedCili Media (and its officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

15. Limitation of Liability

RedCili Media will not be liable for indirect, special or consequential damages (or loss of revenue, profits, or data) arising in connection with this Agreement, even if RedCili Media has been advised of the possibility of such damages. Further, RedCili Media’s aggregate liability arising with respect to this Agreement will not exceed the total referral commissions paid or payable to you under this Agreement.

16. Law & Jurisdiction

If a dispute arises between you and RedCili Media, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. This Agreement will be governed by and construed and interpreted in accordance with the Malaysian law. Any dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) must be resolved by a court located in Malaysia.

17. General

This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement. You acknowledge that you have all necessary permits to grant us with personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement. The User waives any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law.

We make no express or implied warranties or representations with respect to the Program or this Agreement or any products or services sold by RedCili Media. In addition, we make no representation that the operation of the Site will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors.

Upon notice from RedCili Media you must immediately remove all references to RedCili Media, including its name, logo, trademark, service mark or any other identifying material immediately.

You understand that the Site and policies are created and operated to abide by all such rules and regulations and you agree to defend, indemnify and hold RedCili Media harmless from any of your violations of laws and regulation, including but not limited to, intellectual property rights, customers’ privacy rights, etc.

You certify that you: (i) are not controlled, supervised, instructed by RedCili Media and are free from work rules and discipline; (ii) are free to set your own work schedule; (iii) pay your own business expenses, can hire assistants and provide your own office and all associated services, including computer, printing, telephone; (iv) will be reimbursed only for work done in accordance with this Agreement; (v) are allowed to have other clients.