: Public Awareness Messages
Brought by RedCili as a joint support effort against cybercrime by PDRM and CyberSAFE
Protect Yourself From Getting Scammed!
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Security Best Practices
Let's Do Our Part
In order to support and ensure that our users / customers are safe from cyber threats, RedCili has taken several proactive measures. This includes measures in terms of online security, financial transactions and scammer identification. For more info see Security.
The National Scam Response Center (NSRC) established to help block the flow of money for victims of cyber fraud. Victims of cyber fraud can directly contact their respective bank lines (operating 24 hours) or the NSRC hotline at 997 (operating 8.00 am to 8.00 pm - Every day). The NSRC is a combination of the National Financial Crime Prevention Center (NFCC), the Royal Malaysian Police (PDRM), Bank Negara Malaysia (BNM), the Malaysian Communications and Multimedia Commission (MCMC), banking institutions and telecommunication service companies.
Provide information, tips and complaint channels against any cyber crime. Among the services provided are Cyber999, MyCert, MyCSC, CyberSafe, CyberGuru and MyCC. Crber999 is provided specifically for Internet users to report or escalate computer security incidents. Computer security incidents may be reported to Cyber999 through the mobile application.
As one of the mechanisms to combat cyber crime, from 15 February 2021, the Commercial Crime Investigation Department (JSJK) has established a One Stop Center known as the CCID SCAM RESPONSE CENTRE. The center's infoline operates through the short message system (SMS) and WhatsApp on 013-211 1222 from 8 am to 12 midnight, every day.
The Malaysian Communications and Multimedia Commission (MCMC) is entrusted with the role of promoting and regulating the communications and multimedia industry and monitor the level of complaints received from consumers, in accordance with the provision of Sections 195 and 196 of the Communications and Multimedia Act 1998.
Don't Be Part Of The Statistics
Scam statistics reported in Malaysia from 2020 until 2022