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Money Back Policy

2 min bacaan

Last updated: March 09, 2022

This Money Back Guarantee Policy governs your use of our website located at redcili.com (together or individually “Service”) operated by RedCili Media. It also explains how we guarantee and return or refund your money for any products or services that You purchased with Us.

Your agreement with us includes this Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them. If you do not agree with (or cannot comply with) Agreements, then you may not buy anything from the websites. This Policy applies to all visitors, users, and others who wish to access or use the Service.

I. Interpretation and Definitions

For this Money Back Guarantee Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to RedCili Media.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website services.
Website refers to redcili.com (together or individually “Service”) operated by RedCili Media.
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

II. Your Order Cancellation Rights

We are completely committed and try our best to offer quality products at the lowest price possible and also accessible to everyone. And if for any reason you feel that our products did not live up to your expectations or you think that somehow our service did not meet your standards of excellence, we offer a no-hassle 100% money-back guarantee for 30 days. In other words, you can get your money back for any purchase made within the past 30 days.

However, the guarantee is limited to certain products or conditions only such as :

  • Ordered product failed to ship
  • Subscription not meeting what was advertised
  • Subscription access failure
  • Based on the requirements of specific product or service terms such as editing and proofreading services, subscriptions, and template design.

III. Contact Us

To exercise Your right of cancellation, You must inform Us of your decision utilizing a clear statement. You can inform us of your decision by Email: rcm@redcili.com or through our website at Support.

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Kondisi Buku
Buku Terpakai & Langka kami dipilih berdasarkan kondisi buku, populariti, kelarisan, tahun penerbitan dan permintaan. Oleh itu keadaan mereka mungkin sedikit merosot tetapi masih dalam keadaan baik dan boleh dibaca. Semua halaman dan penutup adalah utuh. Tulang belakang mungkin menunjukkan tanda haus, berwarna coklat, muka surat koyak, tanda tulisan oleh pemilik terdahulu dan sebagainya. Sila semak kriteria penarafan berikut untuk memastikan kondisi setiap buku jika berkenaan.
  • 10 : Seperti Baru: Buku ini berada dalam keadaan rapi yang sama seperti semasa ia diterbitkan. 
  • 8-9 : Sangat Baik - Buku ini menghampiri keadaan Seperti Baru, tetapi tidak segar. Buku itu mungkin telah dibuka dan dibaca, tetapi tiada kecacatan pada buku, jaket atau muka surat.
  • 6-7 : Baik - Menggambarkan buku yang menunjukkan beberapa tanda kecil haus – tetapi tiada koyak – sama ada pada jilid atau kertas. Lusuh dan kertas kekuningan.
  • 4-5 : Sederhana (G): Menerangkan purata buku usang terpakai yang mempunyai semua halaman atau daun hadir. Lusuh dan kertas keperangan kurang dari 50%.
  • 2-3 : Usang - Buku usang yang mempunyai halaman teks lengkap tetapi mungkin kekurangan kertas akhir, separuh tajuk, dsb. Lusuh dan kertas keperangan lebih dari 50%.
  • 1 : Lemah: Menggambarkan buku yang cukup dipakai. Mana-mana peta atau plat yang hilang masih perlu diberi perhatian. Salinan ini mungkin kotor, tercalar, bernoda atau bertompok dan mungkin mempunyai sambungan longgar, engsel, muka surat, dsb. Lusuh dan kertas keperangan pada keseluruhan buku.
* Anda dinasihatkan untuk membuat penilaian berdasarkan pengkadaran kondisi yang dinyatakan bagi setiap item/buku sebelum membuat pesanan. Sebarang pesanan buku terpakai tidak diletakkan dibawah polisi kembalian terutama berkaitan kondisi item/buku.
Kondisi Buku
Buku Terpakai & Langka kami dipilih berdasarkan kondisi buku, populariti, kelarisan, tahun penerbitan dan permintaan. Oleh itu keadaan mereka mungkin sedikit merosot tetapi masih dalam keadaan baik dan boleh dibaca. Semua halaman dan penutup adalah utuh. Tulang belakang mungkin menunjukkan tanda haus, berwarna coklat, muka surat koyak, tanda tulisan oleh pemilik terdahulu dan sebagainya. Sila semak kriteria penarafan berikut untuk memastikan kondisi setiap buku jika berkenaan.
  • 10 : Seperti Baru: Buku ini berada dalam keadaan rapi yang sama seperti semasa ia diterbitkan. 
  • 8-9 : Sangat Baik - Buku ini menghampiri keadaan Seperti Baru, tetapi tidak segar. Buku itu mungkin telah dibuka dan dibaca, tetapi tiada kecacatan pada buku, jaket atau muka surat.
  • 6-7 : Baik - Menggambarkan buku yang menunjukkan beberapa tanda kecil haus – tetapi tiada koyak – sama ada pada jilid atau kertas. Lusuh dan kertas kekuningan.
  • 4-5 : Sederhana (G): Menerangkan purata buku usang terpakai yang mempunyai semua halaman atau daun hadir. Lusuh dan kertas keperangan kurang dari 50%.
  • 2-3 : Usang - Buku usang yang mempunyai halaman teks lengkap tetapi mungkin kekurangan kertas akhir, separuh tajuk, dsb. Lusuh dan kertas keperangan lebih dari 50%.
  • 1 : Lemah: Menggambarkan buku yang cukup dipakai. Mana-mana peta atau plat yang hilang masih perlu diberi perhatian. Salinan ini mungkin kotor, tercalar, bernoda atau bertompok dan mungkin mempunyai sambungan longgar, engsel, muka surat, dsb. Lusuh dan kertas keperangan pada keseluruhan buku.
* Anda dinasihatkan untuk membuat penilaian berdasarkan pengkadaran kondisi yang dinyatakan bagi setiap item/buku sebelum membuat pesanan. Sebarang pesanan buku terpakai tidak diletakkan dibawah polisi kembalian terutama berkaitan kondisi item/buku.
Our Used & Rare Books are selected based on book condition, popularity, best-selling, year of publication and demand. Therefore, they may be slightly deteriorated but are still in good, readable condition. All pages and covers are intact. Spines may show signs of wear, browning, torn pages, writing marks from previous owners, etc. Please review the following rating criteria to determine the condition of each book where applicable.
  • 10 : Like New: The book is in the same pristine condition as when it was published. 
  • 8-9 : Very Good - The book is near Like New, but not fresh. The book may have been opened and read, but there are no defects to the book, jacket, or pages.
  • 6-7 : Good - Describes a book that shows some minor signs of wear – but no tears – to either the binding or paper. Worn and yellowed paper.
  • 4-5 : Fair (G): Describes an average used book that has all pages or leaves present. Worn and browned paper less than 50%.
  • 2-3 : Worn - A worn book that has complete text pages but may be missing endpapers, half-titles, etc. Worn and browned paper more than 50%.
  • 1 : Poor: Describes a book that has been fairly well used. Any missing maps or plates still need attention. This copy may be dirty, scratched, stained or spotted and may have loose joints, hinges, pages, etc. Worn and browned paper throughout the book.
    Book Conditions
    Our Used & Rare Books are selected based on book condition, popularity, best-selling, year of publication and demand. Therefore, they may be slightly deteriorated but are still in good, readable condition. All pages and covers are intact. Spines may show signs of wear, browning, torn pages, writing marks from previous owners, etc. Please review the following rating criteria to determine the condition of each book where applicable.
    • 10 : Like New: The book is in the same pristine condition as when it was published. 
    • 8-9 : Very Good - The book is near Like New, but not fresh. The book may have been opened and read, but there are no defects to the book, jacket, or pages.
    • 6-7 : Good - Describes a book that shows some minor signs of wear – but no tears – to either the binding or paper. Worn and yellowed paper.
    • 4-5 : Fair (G): Describes an average used book that has all pages or leaves present. Worn and browned paper less than 50%.
    • 2-3 : Worn - A worn book that has complete text pages but may be missing endpapers, half-titles, etc. Worn and browned paper more than 50%.
    • 1 : Poor: Describes a book that has been fairly well used. Any missing maps or plates still need attention. This copy may be dirty, scratched, stained or spotted and may have loose joints, hinges, pages, etc. Worn and browned paper throughout the book.
      Book Conditions
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